Skip to content

High School Introduction to Hospitality and Tourism

FlexPoint digital courses are mobile-friendly and customizable. Course availability will differ by licensing model. Please confirm course selections with your FlexPoint account manager.
Back to Catalog Print Course Details

Suggested Prerequisites

N/A

Description

How would you like to be a part of the world’s largest industry, with the potential to make a lot of money and take advantage of perks like flight upgrades, free hotel rooms, and free food? Welcome to the “industry of fun,” Hospitality and Tourism. This course is the first in a series to dive into the numerous career avenues and business opportunities of the hospitality and tourism industry. You will learn about segments such as airlines, hotels, and cruise ships, as well as customer service and selling techniques. The course will prepare you to launch your career in hospitality and tourism, with projects and take-aways that you will be able to use immediately to help you land your dream job.

Module One: Industry of Fun

-History and economics of the industry

-Perks of working in the industry

-Industry jargon

-Networking and professional and student organizations

-Choosing a career path


Module Two: Planes & Trains & Cruise Ships

-Tourism

-Air, rail & highway travel

-Cruise lines

-Groups and recreation

-The travel itinerary


Module Three: Be Our Guest

-Hotels and lodging

-Making lodging profitable

-Safety and sustainability

-The food sector

Module Four: Your Customer Is Always Right

-Guest experience

-Pre-arrival

-Arrival

-Departure


Module Five: Smarketing

-Marketing mix

-Finding customers

-Marketing channels

-Communication documents

-Sales


Module Six: All Hands on Deck

-Making yourself presentable

-Getting the job

-Being a good employee

-Being a team player

-Work ethics